FAQ

Frequently Asked Questions

Why Work With Us:

  • We offer a one-week free trial period so you can experience the quality of our team risk-free.
  • You communicate with one dedicated account manager, not multiple assistants.
  • Flexible, scalable support tailored to your needs.

How much does this cost?

  • Our staff cost $8–$9/hour, less than half of what you’d pay for a W2 employee.
  • We are 100% Independent Contractors, so you do not pay payroll taxes or benefits.
  • We can also arrange a pay-by-project program for you.

How do I know your staff are qualified?

  • All of our team members are college-educated and experienced.
  • We also provide quality monitoring — all calls and work can be recorded, and you can access them anytime.
  • Many of our clients tell us our staff perform as well or better than their W2 employees.

What if it doesn’t work out?

  • That’s exactly why we offer the one-week trial — so you can test the service with no commitment.
  • If someone isn’t a fit, we’ll replace them quickly at no cost to you.

Do you cover roles outside of admin or calls?

Absolutely! We also cover sales support, marketing, ad management, graphic design, bookkeeping, and more.
If it can be done remotely, we have someone on our team who specializes in it.